Privacy Policy
How AdvocatsTalk collects, uses, protects and manages data for both the Advocate App and Customer App.
1. Information We Collect
We collect information required to provide, operate and improve our services on both apps.
- Name, phone number, email and profile details
- Advocate KYC and professional details including documents and verification data
- Consultation and booking information including date, time, subject and notes
- Wallet, transaction, payment and payout-related information
- Documents, profile images and files uploaded by users
- Support messages, feedback and communication history
- Technical data such as device type, OS, IP address and app usage data
2. Permissions We Use
Our apps may request permissions to deliver core features.
- Microphone for audio calls and consultations
- Camera for video calls, profile images and document capture
- Photos, files or storage for KYC documents and uploads
- Notifications for booking alerts, reminders and updates
- Phone number/OTP verification for secure login
- Internet and network access to connect securely with our services
3. How We Use Information
- To verify accounts and maintain platform integrity
- To match customers with suitable advocates
- To manage consultations, bookings and schedules
- To enable audio/video calls and communication
- To provide customer support and respond to queries
- To process wallet, payment and payout related features
- To ensure safety, prevent fraud and improve app performance
4. Data Sharing
We do not sell personal information for unrelated marketing. We may share information only where necessary.
- With trusted service providers who help operate the platform
- With payment, wallet or banking partners where required
- With legal or regulatory authorities when required by law
- To protect our rights, safety and prevent fraud or abuse
5. Data Security
We apply reasonable technical and organizational safeguards to protect user data, including secure transmission, controlled access and safe handling of sensitive information.
6. Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements.
7. User Rights
Users may request access, correction, update or deletion of personal information, subject to applicable laws and retention requirements.
8. Children’s Privacy
Our apps are not intended for children below the applicable legal age without proper consent. We do not knowingly collect such personal data.
9. Contact Us
For privacy-related requests, contact:
Email: contact@advocatestalk.in
Phone/WhatsApp: +91 8853546021
10. Policy Updates
We may update this Privacy Policy from time to time. Updated versions will be posted on this website with the revised effective date.